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  • Complex Requests

    The Trust has one calendar month to respond to Subject Access Requests. However, the response time can be extended by a further two calendar months, giving three months in total to respond, where the…

  • Workplace Adjustment Passports

    What is a Workplace Adjustment Passport? A Workplace Adjustment Passport is a confidential document that records agreed adjustments to support colleagues impacted by disability or long-term…

  • Customer service practitioner

    Customer service practitioner - Level 2 Type: Business admin and data Qualification: Level 2  Course duration: 15 months  Intakes: May, September and January …

  • Data Essentials

  • Timeline

    Consultation with staff side will take place and representatives are welcome to attend collective / individual consultation meetings with staff. A draft consultation / activity timeline has been…

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  • Staff networks

  • What happens if I'm successful

    Your job offer If you have been successful at interview, the recruiting manager will contact you by phone to offer you the job – congratulations on getting this far! The…

  • Dysphagia

    What is dysphagia? Dysphagia is the medical term for swallowing problems. It's used to describe a swallowing disorder usually caused by neurological or physical impairments of someone's…

  • Clinical Coding

    Clinical coding (the translation of conditions/diseases into an alpha-numeric code) is performed by the Trust’s Clinical Coding Team, which is a part of the Information Governance Team. The data…

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