Welcome to Trust wide news 

Here, you will find all of the latest news around the Trust which applies to all staff. 

If you have any news you would like to share, please email the communications team with your story and pictures if available: communications@merseycare.nhs.uk

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Community Care

    Telehealth System Migration

    18 February 2026

    We are moving our Telehealth remote monitoring system from Docobo to Graphnet (powered by Luscii) to enhance patient care

  • Category: Trust news

    Young Carers Action Day event

    17 February 2026

    Calling all staff, please can you help and raise awareness of our free Young Carers event taking place at The Florrie on Monday, 16 March 2026 from 5pm to 6.30pm. This event is an opportunity for our young carers to spend time with other young carers, take part in games, activities and have some fun.

  • Category: Trust news

    NHS Cheshire and Merseyside update

    17 February 2026

    The latest update from NHS Cheshire and Merseyside is available and includes updates to their Board, local NHS Trust’s news and information about awareness raising campaigns.

  • Category: Trust news

    Updated HR07 Policy

    16 February 2026

    The Trust has updated the HR07 Supporting Health & Wellbeing (Attendance) Policy to ensure that management of absence is timely, proactive and supportive.

  • Category: Community Care

    Eating Disorders Awareness Week

    16 February 2026

    During Eating Disorder Awareness Week the RAISE Mental Health Promotion Team will be delivering a series of training events designed to inform and educate professionals