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  • Business and Intelligence / Data

    September update Scoping has begun and routine reporting will follow the usual process once the team is operational and setup on the definitive team list. We are waiting for specific KPIs. IT…

  • IT and digital

    September update Scoping has begun and routine reporting will follow the usual process once the team is operational and setup on the definitive team list. We are waiting for specific KPIs. IT…

  • Junior doctors induction

    Tues am Local Education Programme Programme - Feb 23-July 23  

  • Retired North West Boroughs policies and procedures

    Below you can view an A-Z list of retired North West Boroughs policies and procedures that are no longer in use following the transfer to Mersey Care on 1 June. The table also includes the title of…

  • Hybrid working for corporate colleagues

    On this page you can see all of the information that’s available on this live project that includes hybrid working and the review of Trust corporate buildings.  

  • Personal Safety Devices

    Over 75,000 NHS staff experience physical violence and aggression each year. The proportion of lone workers sustaining injury from a physical assault is approximately 9% higher than that of non-lone…

  • Senior Healthcare Support Worker: Level 3 (Allied Health Professions)

    Course Starts: March/September (2026)  Duration: 18 months + 3 Months EPA Qualification:  Level 3 Senior Health Care Support Worker Apprenticeship   This advanced…

  • LOOHS social worker retraction

    Liverpool City Council (LCC) have notified the Trust that we will no longer carry out statutory activity on their behalf in relation to Care Act 2014, specifically the assessment of care and support…

  • FAQs for bank workers

  • Care Certificate

    Care Certificate Course Information: Mersey Care has given the commitment that identified support staff, Band 2-4, will have the opportunity to complete the Care Certificate training. The uptake of the Care Certificate will directly impact upon our patient experience and contribute to our vision of “Our vision is to lead the way in whole-person, life-long care that helps people live happier, healthier lives”. In addition staff will have a more in-depth understanding of care and the competencies required to care for patients in Health and Social Care. This course will give staff the basis from which they can further develop and maximise their potential and progress in their career. Target Audience: Newly appointed B2-4 Health Care Support Workers completely new to working in health care. NB: Colleagues who can evidence over 12 months experience in a Healthcare setting or have achieved a higher level Health & Social Care qualification will be exempt Learning Outcomes: To achieve overall Care Certificate standard learners must complete the 15 Standards and Observations during a 12 week period: 350: Care Certificate Standards (1, 2, 3, 5, 6, 7, 8 & 9) – eLearning 350: MAND CSTF Equality Diversity and Human Rights Level 1 – eLearning 350: MAND CSTF Safeguarding Adults – Level 1 – eLearning 350: MAND CSTF Safeguarding Children – Level 1 – eLearning 350: MAND CSTF Health and Safety – Level 1 – eLearning 350: MAND CSTF Infection Control – Level 1 – eLearning 350: MAND Data Security Awareness – eLearning 350: Basic Life Support / Automated External Defibrillation – Classroom To support the overall completion of the Care Certificate the learner requires practical observations against the Care Certificate standards detailed in this document. The assessor can be your manager, assessor or someone else authorised (to be determined at Divisional level). Refresher: Once only

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