Translation and interpretation services

The Mid Mersey Division will continue with DA Languages and St Helens Deafness Resource Centre as our first line translation and interpretation provision. Later in the year we expect to harmonise the whole organisation’s translation and interpretation provision. 

DA Languages

For making bookings with DA Languages the new purchase order numbers in the table below have been created.

• Please use the new codes (the old ones are now out of date).
• Please alert your Administrator if a session does not take place.  Your local administrator receipts the translation and interpretation services on SBS.
• If you are already set up, please continue to use the NWBH email to make bookings.  For others please contact Alison.Paul@merseycare.nhs.uk
• For more information about the translation and interpretation services please search in Your Space/Clinical/Mid Mersey – Equality and Diversity.

St Helens Deafness Resource Centre (DRC)

We are pleased to work with St Helens Deafness Resource Centre who can provide support across the Mid Mersey Division.  When you make a booking with DSC please contact the purchasing team to request a PO Number.  Procurement can be contacted on 01925 664496 or Procurement@nwbh.nhs.uk  

Accessible Information Standard (AIS)

AIS is all about improving communication, providing information in the format, or delivering information in a way, that people need. There are things we can do in-house, and sometimes the individual may have ways of adapting the information we have. Also, the translation and interpretation companies may be able to help.

If you have any queries/concerns in accessing translation and interpretation  provision please contact Alison.Paul@merseycare.nhs.uk