We all have an important role in making sure we recognise and support our unpaid carers, and they have barriers removed so they can access and receive care in an appropriate, enabling, and supportive way.
It’s our aspiration to have a Carer Champion in every service. Our carer champion’s will act as a staff voice for carers accessing your service and be a key point of contact for carer information within your service.
- Being the link person between carers and staff
- Providing information to staff, patients and families about carers and support
- Raising awareness of carers and support available
- Helping carers understand the ward environment and/or the service
- Developing links with other services/professionals
- Developing links with families and friends
- Attend carer champion meetings and training (online and face to face)
- Be a member of the Carer Champion Network where they can keep up to date with information, developments and opportunities
- Be provided with time to attend meetings, events and specified training
- Provide support to the Team Manager on the Triangle of Care standards.
Triangle of Care Update
The Triangle of Care is a self assessment tool for mental health providers developed by the Carers’ Trust in 2010. It is based on the principle that care is made better by making sure there are good working relationships between the patient, health professional and the carer.
For more information on Triangle of Care, visit our Caring for our carers page here.
Carer Feedback Questionnaire
We always welcome feedback about our services from carers, families and friends. Your voices are important in shaping and improving the care we provide.
Please share your feedback here or by scanning our QR code below which will help to improve our offer as well as support our Triangle of Care assessment.
If you'd prefer a paper copy to complete, email: carers
Carer Awareness Training
Carer awareness training is designed to help equip Mersey Care teams and individuals with the knowledge to identify and support unpaid carers within our roles.
The aims of the training are:
- To increase awareness of what an unpaid carer is and how we can identify and support them within our role
- To increase awareness of the support available for carers from both Mersey Care NHS Foundation Trust and other partner organisations
- To be able to appropriately signpost and refer carers to this support
Carer Awareness training can be booked via the Trust’s Learning and Development prospectus under Section Four: Continuous Professional Development
Carers Café at Hollins Park Hospital
Our next Hollins Park Carers Café will take place on Monday, 10 November from 2pm – 4pm at the Creative Therapy Room, Hollins Park Hospital.
Carers Christmas Celebration Event – Saturday, 6 December 2025
The Carer Engagement team will be holding a Christmas celebration event for carers on Saturday, 6 December 2025 from 12.45pm – 3.15pm at the Florrie to celebrate our amazing unpaid carers.
- Welcome drink
- Prize bingo
- Christmas quiz
- Christmas centrepiece making
- Festive lunch
Carers can book onto the event by emailing carers
Festive Carers Café at Hollins Park Hospital
Our Hollins Park Festive Carers Café will take place on Monday, 8 December 2025 from 2pm – 4pm at the Creative Therapy Room, Hollins Park Hospital.
Meet other carers, take time out for yourself and get information and advice to support you in your caring role.
- Chat to staff from the Carer Engagement Team and Warrington Carers Hub
- Spend time with other carers
- Take part in a Christmas craft activity
- Spiced fruit punch and Christmas buffet
Carers can book a place by emailing carers
Festive Carers Café at the Brain Charity, Liverpool
Our Liverpool Festive Carers Café will take place on Monday, 8 December 2025 from 1pm – 3pm at the Brain Charity, Liverpool
- Chat to staff from the Carer Engagement Team =
- Spend time with other carers
- Take part in a Christmas craft activity
- Christmas refreshments
Carers can book a place by emailing carers
Book now: Carer Champions face-to-face meeting – Tuesday, 3 February 2026
We are delighted to invite you to our next Carer Champion meeting, which is being held on Tuesday, 3 February 2026 at F1, Indigo Building, Maghull Health Park from 9.45am – 12pm.
So that we are aware of numbers, please could you confirm your attendance by emailing carers
If you are interested in becoming a Carer Champion or you are already a Carer Champion and would like to continue in this role, please speak to your line manager and contact the Carer Engagement Team.