Publish date: 19 November 2024

We’re well into this year’s NHS Staff Survey, and it’s great to see that over 4,700 people have already taken the opportunity to have share their feedback, but this also means that over 6,500 have not yet used this opportunity to share their views. There are now less than two weeks until the survey closes and we want our survey results reflect the experience of everyone who works here, so please have your say. 

Final email reminders will be sent to you today, Tuesday, 19 November, and we urge you to take this opportunity to complete the survey as fully and frankly as you can. Your valuable feedback will ensure that we continue to improve things for staff, patients and the communities we serve. Hear how your feedback can influence changes for the better: Voices heard, actions taken: view our video library on Your Space Mersey Care

The majority of staff will be sent their survey by email. Please look out for an email from NHSSTAFFSURVEY@iqvia.com with the subject ‘NHS Staff Survey 2024 Invitation’. 

Please be reassured that no one from our organisation, or the NHS, will be able to see your survey or be able to identify individual responses. All responses to the survey are strictly confidential and will be handled by our Staff Survey provider, IQVIA, on behalf of Mersey Care. 

As a gesture of thanks for taking the time to complete the Staff Survey, we will be asking IQVIA to randomly select consenting individuals in a prize draw. Items on offer include:  

o    An Apple iPad Gen 9
o    A Garmin Vivosmart 5 Fitness Activity Tracker Smartwatch
o    £50 OneforAll Restaurant Vouchers (x2)
o    Complementary lunch for two at BSK Liverpool

Final team incentives include tea and coffee hampers for the divisional team with the highest % response rate increase between Thursday 14 and 21 November. There will also be a team prize draw for all teams achieving a response rate of 75% or higher once the survey closes. Congratulations to those who have won something already - you can see details of our 2024 prize winners so far here: Staff Survey prize winners :: YourSpace Mersey Care

Should you have any questions about the NHS Staff Survey, we will be holding weekly drop-in sessions where you can ask us anything. Visit YourSpace to see the session dates. If you require reasonable adjustments to support completion, or believe you have not received a survey when you should have done, you can contact OrganisationalEffectiveness@merseycare.nhs.uk or call the survey provider directly on 0800 783 1775. 

Thank you for taking the time to let us know what you think.