Publish date: 15 January 2025

As part of the campaign, the Information Commissioner’s Office (ICO) have produced new resources and messaging to help staff ‘stop the ripple effect’ and protect data. Protecting personal data is about protecting people. It may have been an admin error, but the real life experiences of people include having to leaving jobs, homes or schools.

You must respond to breaches with empathy, promptly report breaches on Radar, communicate openly with those impacted, and put measures to prevent future breaches.

Leverage some IG guidance on YourSpace to improve practices and build a culture of care, making sure our service users and patients' trust is maintained.

By working together, we can strengthen data protection and minimise the potential harm caused by data breaches.