Publish date: 5 June 2024

On Monday, 3 June 2024 Synnovis, a provider of lab services, was the victim of a ransomware cyber attack.

This is having a significant impact on the delivery of services in some hospitals in London including Guy’s and St Thomas’ and King’s College Hospital NHS Foundation Trusts and primary care services in south east London.  View statement from NHS England.  

Whilst there is no indication at this time that the cyber attack has spread to the hospitals or wider to any other Trust or systems, we would like to encourage all colleagues to be extra vigilant and to maintain cyber security best practice.

NHS Informatics Merseyside is working with regional and national agencies to seek more information regarding this attack and has increased monitoring across our digital infrastructure. Whilst we have advanced cyber security defences in place, there are simple steps you can take to help ensure our digital systems and data remain secure.

One of the most common attempts to breach cyber security defences is the use of scam emails.

Beware of scam emails

Scam emails are fraudulent messages that try to trick you into giving away personal, medical or financial information, or infect your device with malware to steal data.

These emails can be very convincing and may appear to come from a legitimate source, such as a person or organisation you know. 

Please refer to our guidance below on how to spot a scam email and report anything suspicious immediately to your IT Service Desk.