Publish date: 1 July 2024

Where an individual considers information contained in their records to be inaccurate, incorrect, misleading or incomplete they may apply for a correction to be made. In all situations where an individual disagrees with the content of their record(s), a note (addendum) must be added to their record(s).

  • An individual can make a request for rectification verbally or in writing
  • Upon receipt, the Trust has 31 calendar days to respond to the request
  • A RADAR must be completed for all Amendments to Records requests
  • An amendment will only be completed if found to be factually incorrect, for further information / support with a request for amendments to records please contact Records@merseycare.nhs.uk

The attached link provides advice for patients and service users requesting changes to their health and care records. It also offers guidance for healthcare workers.