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The crisis telephone pathway will provide 24/7, open access telephone lines for urgent NHS mental health support, advice and triage. In providing an open access service, there should be no restrictions on who can refer as mental health crisis should be self defined. This would include service users currently open to secondary mental health care services. The aim of this crisis line is to ensure that qualified practitioners receiving calls are able, as part of the telephone screening process, to recognise, respond to, formulate and safety plan clinical risk in order to ensure patient safety is a primary objective of the team. The Mental Health Crisis Line will be staffed by Assistant Psychologists from across all Mid Mersey boroughs.

This procedure describes the systems and processes in place throughout the Community Care Division of Mersey Care NHS Trust to provide safe and effective care during a clinical emergency situation or resuscitation event.

This document contains guidance relating to victims’ rights under the Domestic Violence, Crime and Victims Act (DVCVA) 2004 and Section 48 and Schedule 6 of the Mental Health Act 2007, relating to chapter 2 patients - (with effect from 3 November 2008). Through this Policy, the service will enable victims to exercise their rights and will ensure that all relevant staff are aware of their responsibilities and are enabled to fulfil these as required by the MHA 2007 and DVCVA 2004.

This policy covers the following key issues: This policy has been updated with key information from Domestic Abuse Act 2021 and The Domestic Abuse Statutory Guidance, issued under this legisation. The Domestic Abuse Act 2021 and the statutory guidance are aimed at statutory and non-statutory bodies working with victims, including children or perpetrators of domestic abuse. It is designed to support organisations, such as the NHS, to identify and respond to domestic abuse, as well as promote best practice. • All Trust staff to have an increased awareness and access to training on domestic abuse and how to respond • Roles, responsibilities and accountability in relation to statutory duties to safeguard and promote the welfare of children and adults where domestic abuse is identified • Enable staff to ask appropriate questions about domestic abuse as part of their assessment process • Enable managers and staff to provide support and guidance to staff and service users who disclose domestic abuse • Ensuring appropriate and effective management of allegations of domestic abuse against a health care professional • Clarity in relation to information sharing • Domestic Abuse Practice Guidance has been issued in Appendix 1 to ensure a standarised response to Domestic Abuse across the Trust footprint, rooted in legislation, statutory guidance, evidence and learning.

This Policy is a framework to support Information Governance. It is presented in a standard structure and format. It will be made available in appropriate, alternative languages and formats on request.

To describe the process for annual job planning for doctors with a contract of employment with Mersey Care NHS Trust.

To inform clinical staff of all relevant skin care procedures and how these should be undertaken in line with national and evidence based guidance and best practice across Mersey Care NHS FT

A GUIDANCE DOCUMENT TO PROVIDE ALL NECESSARY INFORMATION TO COLLEAGUES IN RELATION TO THEIR STATUTORY AND OCCUPATIONAL ENTITLEMENTS IN RELATION TO PARENTAL LEAVE. THIS DOCUMENT WILL ALSO BE A REFERENCE SOURCE FOR MANAGERS OF COLLEAGUES WHO ARE APPLYING FOR PARENTAL LEAVE, PREGNANT WOMEN, THOSE ON AND RETURNING FROM PARENTAL LEAVE

Standing Financial Instructions detail the financial responsibilities, policies and procedures adopted by the Trust.