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This document contains guidance relating to victims’ rights under the Domestic Violence, Crime and Victims Act (DVCVA) 2004 and Section 48 and Schedule 6 of the Mental Health Act 2007, relating to chapter 2 patients - (with effect from 3 November 2008). Through this Policy, the service will enable victims to exercise their rights and will ensure that all relevant staff are aware of their responsibilities and are enabled to fulfil these as required by the MHA 2007 and DVCVA 2004.

The crisis telephone pathway will provide 24/7, open access telephone lines for urgent NHS mental health support, advice and triage. In providing an open access service, there should be no restrictions on who can refer as mental health crisis should be self defined. This would include service users currently open to secondary mental health care services. The aim of this crisis line is to ensure that qualified practitioners receiving calls are able, as part of the telephone screening process, to recognise, respond to, formulate and safety plan clinical risk in order to ensure patient safety is a primary objective of the team. The Mental Health Crisis Line will be staffed by Assistant Psychologists from across all Mid Mersey boroughs.

This policy covers the following key issues: This policy has been updated with key information from Domestic Abuse Act 2021 and The Domestic Abuse Statutory Guidance, issued under this legisation. The Domestic Abuse Act 2021 and the statutory guidance are aimed at statutory and non-statutory bodies working with victims, including children or perpetrators of domestic abuse. It is designed to support organisations, such as the NHS, to identify and respond to domestic abuse, as well as promote best practice. • All Trust staff to have an increased awareness and access to training on domestic abuse and how to respond • Roles, responsibilities and accountability in relation to statutory duties to safeguard and promote the welfare of children and adults where domestic abuse is identified • Enable staff to ask appropriate questions about domestic abuse as part of their assessment process • Enable managers and staff to provide support and guidance to staff and service users who disclose domestic abuse • Ensuring appropriate and effective management of allegations of domestic abuse against a health care professional • Clarity in relation to information sharing • Domestic Abuse Practice Guidance has been issued in Appendix 1 to ensure a standarised response to Domestic Abuse across the Trust footprint, rooted in legislation, statutory guidance, evidence and learning.

The aim of the service is to provide Children and Young People with an Eating Disorder Service which is fully integrated within a Community Children/Young People's Mental Health Service. This Standard Operating Procedure (SOP) describes the operational aspects from first referral of point of entry into CEDS to discharge from service. The SOP includes the relevant referral pathways, depending on priority and or signposting on to other services.

This document clarifies the responsibility of Mersey Care NHS Foundation Trust Clinicians in respect of service users’ physical health care needs and establishes standards of physical health examination and assessment on admission to inpatient wards

The aim of the Flood Plan is to assist Mersey Care in preparing for a local disruption caused by flooding in order to minimise the impact upon the safe and effective delivery of healthcare services.

The purpose of this procedure is to ensure an effective and consistent response to reports of service users who are either detained under the Mental Health Act (MHA) 1983 (as amended 2007) or under Deprivation of Liberty Safeguards (DoLS) as per the Mental Capacity Act (2005) who abscond from an inpatient setting; are absent without leave (AWOL); or fail to return from a period of leave and how to return them safely to the ward if appropriate.

The policy provides detailed information in relation continence care, catheter care, digital rectal examination and Children’s bladder and bowel health care, for colleagues working within the Community Services Division

This document is for Mental Health Care, Secure & Learning and Disability Care and Community Care Divisions and clarifies the responsibility of Mersey Care NHS Foundation Trust clinicians in respect of patients’ physical health care needs and establishes standards of physical health examination and assessment in clinical services

The purpose of this Standard Operational Procedure (SOP) is to support Clinical staff within the Community Divison in completing the Electronic Safety Huddle template, to promote and support person centred, safe and effective care delivery.