Welcome to Trust wide news 

Here, you will find all of the latest news around the Trust which applies to all staff. 

If you have any news you would like to share, please email the communications team with your story and pictures if available: communications@merseycare.nhs.uk

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Mental Health Care

    40 year’s service for two of Mental Health Care Division’s icons

    15 April 2026

    Congratulations to Lynn Hughes, Deputy Divisional Director and Jane Chaffer, Clinical Lead, Mental Health Triage and Response Team.

  • Category: Trust news

    Liverpool to mark 37th anniversary of Hillsborough

    15 April 2026

    A minute’s silence will be held outside Liverpool Town Hall to mark the 37th anniversary of the Hillsborough tragedy at 3.06pm – the exact time at which the fateful match was stopped – in memory of the 97 people who lost their lives. If you wish to observe the silence, please make your own local arrangements. Read more here.

  • Category: Trust news

    Triangle of Care: 3 Stars for Mersey Care

    14 April 2026

    We’re proud to share that Mersey Care has achieved a Triangle of Care 3 star rating—recognising our commitment to working in partnership with families, carers and supporters.

  • Category: Secure Care

    Rowan View praised for significant progress in annual quality review

    13 April 2026

    Rowan View has received highly positive feedback following its latest annual review, highlighting the significant progress made over the past 12 months.

  • Category: Trust news

    The Southport Inquiry and support

    13 April 2026

    On 13 April at midday, the Phase One Report of the Southport Inquiry will be published. We anticipate significant media coverage and know many of our staff, families and friends will have been impacted by the knife attack and murder of the three girls in July 2024. We want to remind you that there are ways we can support you, which include speaking to your line manager, visiting our staff wellbeing hub for access to information, resources and specialist services or if you need urgent mental health support please see our urgent help pages.