Supportive eObservations (eObs) is going live

Following the pilot of Rio eObservations, inpatient staff feedback has led to the development of a new Supportive eObservation app integrated with Rio. This app allows staff to record and view inpatient supportive observations on a mobile device at the patient’s side, providing alerts when observations are due and overdue. 

Supportive eObservations is expected to deliver improved value to the delivery of patient care, improve quality and safety and the quality and accuracy of clinical activity.
Access to eObs mobile devices will require staff to logon using their Mersey Care email address and computer password. 

An eObs User Guide will be available on each pilot ward (details below). All staff (including bank and agency) who work in these pilot wards and who are required to complete Supportive Observations must read this guidance and complete a competency assessment before using the new system. They must ensure they are able to log on to a Trust computer before the 'go live' dates stated. 

Password resets can be requested via IT Service Desk - select the Self-Service icon on computer desktops to log and track the progress of IT requests online or call 0151 296 7777