The lead for this workstream is Joanne Cunningham.

  1. Support the program board to engage with all key stakeholders to support this transformation
  2. Develop a CYP communications strategy eg. develop news / review intranet
  3. Develop standard information leaflets /resources
  4. Develop a whole CYPMHS participation offer for CYP/parent and carer/partners
  5. Review and standardise use of outcome measures eg. Honosca
  6. Review digital offer
  7. Engage with QI projects.

Progress 

  • Draft communications and engagement plan has been agreed. The plan outlines key stakeholders, and strategies to communicate with them
  • Workstreams leads to each share highlights with the comms group for sharing
  • A page for the program has been set up internally, which will be populated with our outcomes and messages
  • All services have been asked to share their leaflets and resources for review
  • A young person and parent have been identified to sit on the board
  • There is a meeting with Alder Hey to discuss our digital offer.

Communication risks with mitigation

Staff that are disengaged and dissatisfied with their involvement in the programme of change.

All staff to be kept informed and engaged to provide opportunity for two way engagement.

Messages or information not reaching the correct audiences.

Clear stakeholder mapping from each workstream which will provide clear and timely messages to targeted groups.

If we don’t communicate with young people and carers, we will not have sufficient intelligence to know that what we provide is accessible.

We will link in with patient participation to identify people who can sense check our digital offer and specific messages for young people.

August update:

1. Workstreams highlights shared on this dedicated YourSpace site

2. All services are reminded to share their leaflets and resources for review

3. Trust website updated 

4. Message sent to Governors and Members

5. Item in staff newsletter

6. Staff side rep invited to join the board

7. Item will go in Stakeholder newsletter in August

8. Programme board members will attend YourBrief in October – to brief senior leaders on the programme

9. Invitations are being developed for young people, their carers and other stakeholders to be involved in the work.

September update:

  1. Workstreams highlights are shared on this dedicated intranet site
  2. All services are reminded to share their leaflets and resources for review
  3. A message about the programme has been shared with Governors and Members
  4. There has been follow up items in the staff newsletter
  5. A staff side rep has been invited to join the board
  6. An item went to Stakeholders in August
  7. Programme board members will attend YourBrief in October – to brief senior leaders on the programme.