Publish date: 21 April 2022

Staff are reminded that person-confidential information (whether in text or picture/video format) must not be sent or shared using WhatsApp, Messenger or any other instant messaging apps (excluding Microsoft Teams). This applies to both patient and staff information and is in line with NHS guidance and Trust policies.

The instant messaging functionality in Microsoft Teams (the ‘Chat’) can be used if staff are logged in with their work account and are using Teams on work devices (e.g. laptops, tablets or phones). Find out more here.