6 April 2023

Across the Trust we are successfully using the Radar Healthcare System to report events and risks with a safe landing from our go-live date (with Whalley site transition being phased/in progress as confirmed to staff applicable). The Radar system is easily accessed via the icon from your desktop (see left) and all training to support use of this system, and other key information, is available on the Radar resources page on YourSpace

Radar top tips

Are you having some issues getting to grips with the new Radar system? Don’t worry, help is at hand. We have created some quick top tips to help you along the way.

We are now in the optimisation phase of using Radar and want to highlight this is a phased approach and from 6 April, we are implementing incident notifications, that is, triggered email notifications to managers and subject matter experts.

The priority incidents that will be notified, as collectively agreed by subject matter experts and divisional leadership teams are:

  • Fire
  • Violence and aggression
  • Accidents
  • Pressure and wound care
  • Staffing level issues
  • Suicide attempts
  • Security related
  • Self-harm
  • Medication
  • Abscond/absent without leave.

Roles will be updated for colleagues who need to receive these first phase of priority notifications. However, please continue to contact IncidentandRiskTeam@merseycare.nhs.uk if any other roles need to be amended to receive the notifications. 

Work will continue on building and activating the full set of system notifications required over the next two weeks. We will keep you updated via the Radar resources page and Trust wide emails.

We will be providing 30 minute training slots on the new system provided by Radar Healthcare for incident raising (this is for all staff), management of events (for managers) and risk management training (for senior managers). Sessions can be booked via the prospectus in section 8.

Find out more on our dedicated Radar page.

Updating your details

Please ensure your line manager details are up to date within the Staff Directory on YourSpace (pictured below).

Checking your line manager details are correct as it supports functionality within Radar Healthcare.

For guidance on how to update your details and keeping your staff details up to date, see the attached documents

If you have any questions or require any further information, please email a member of the Radar Programme Team at: Radar@merseycare.nhs.uk 

Return to Trust news
Radar page