Publish date: 5 June 2023

Our new carers passport is now live and available on our inpatient wards. The passport is a simple tool which identifies someone as being in a caring role for one of the hospital's patients, involving them more fully in the patient's care, and connecting them with further support.

A carers passport can benefit carers, patient and staff by:

  • Ensuring patient’s individual needs and preferences are understood.
  • Ensuring carers have the flexibility and opportunity to be present with their loved one, to provide emotional support and reassurance when they are frightened and anxious
  • Having carers present may help to reduce agitation and distress for the patient
  • Supporting communication, helping the patient to understand and make sense of what is happening.
  • Encouraging compliance with treatment regimes
  • Allowing the carer to provide support and encouragement, with eating and drinking.
  • Including the carer in discussions around care and discharge plans
  • Making the offer from the Hospital/ward explicit.

For more information or if you have any questions, please contact carers@merseycare.nhs.uk