Publish date: 27 June 2022

The Trust has conducted a procurement process in accordance with the Health Trust Europe’s Information Communication Technology ICT Solutions Framework to award a single provider contract for a Trust-wide incident management system given there are currently different systems/contracts in place across the organisation and the main provider (Datix) contract ceases in November 2022.

Our procurement project team developed a comprehensive specification that included all modules/elements required by all services/divisions across the Trust and approved a robust procurement exercise to award to one supplier (capable to provide all service requirements).

We are pleased to confirm the new system will be provided by Insights/Radar

The contract will be for a three-year term, extendable up to a maximum of 5 years on an annual basis. Our existing contract for the main system is due to expire on 30 November 2022.  The procurement project team are now working with Insights/Radar to develop the mobilisation plan for system implementation.

Further information on key milestones, including staff training and transition timelines for all modules of the system will be shared on the patient safety team YourSpace page and across our internal communications channels.

If you would like any further information/have any queries please contact: Clare.Dooley@merseycare.nhs.uk