There are 3 keys areas of work associated with Quality Review Visits (QRVs) -
1. Self Assessment
The Self Assessment is an opportunity for each clinical team to demonstrate and reflect on areas of good practice and to highlight areas for improvement.
Team leaders have 3 months to complete the quarterly Self Assessment on Audit Management and Tracking (AMaT).
Click on the Self Assessments tile below to find out more.
2. QRVs
QRVs are internal ‘mini-inspections’ that take place in each of the clinical services we provide.
Each service will usually have at least one QRV each year. More frequent QRV’s may take place if it’s felt that the service needs further support.
Click on the QRV tile below to find out more.
Please note QRV changes -
Following the CQC inspection in late 2022, we introduced changes to our QRV process to make sure QRVs continued to fully assist the Trust to improve the quality of care provided to patients, service users and their carer’s. These changes also aimed to help the Trust better prepare for future inspections. Three new Safe domain Standards were added to the QRV relating to patient harm, waiting times, and caseloads.
Following work to clarify and implement definitions for the three new Standards, it has been agreed to move these standards from their own Areas of Enquiry (AoE) into more appropriate AoE’s with the aim to give more balanced reporting. All QRV reports from 1st April 2024 will be processed with these updates in place -
• Patient harm now sits within the Incidents AoE
• Caseloads now sits within the Staffing AoE
• Wait times now sits within the Responsive Domain under the Delays to Care and Treatment AoE.
3. Accreditation
Accreditation is an opportunity for services to demonstrate that they have maintained an outstanding level of service, above and beyond the CQC's regulatory requirements. Only services consistently achieving overall QRV ratings of Good and Good Plus will be considered for accreditation.
Click on the Accreditation tile below to find out more.