Publish date: 26 May 2021

From 1 June, there will be some changes to the corporate communications channels you’re used to. There will be a future review of staff communications across the enlarged Mersey Care, but for now, you will receive your updates as below.

If you have any questions, please email: communications@nwbh.nhs.uk

Current communications channel

Description

Timing / frequency

Audience

New channel from  1 June

StaffZone

Intranet

N/A

All staff

YourSpace

Weekly Update

General updates and news for the week ahead

Weekly

Monday afternoon

All staff

Weekly newsletter each Friday

Thank you and well done email

Email from Chief Executive and Chair summing up key messages and thank yous from the week

Weekly

Friday afternoon

All staff

Joe Rafferty’s (Mersey Care’s Chief Executive) blog each Monday

Covid-19 updates

Covid-related messages and updates

Tuesday / Thursday afternoon as needed

All staff

Mersey Care Covid-19 updates Tuesdays and Thursdays as needed

Preparing for transfer briefing

Practical information ahead of transfer

Weekly

Wednesday afternoon

All staff

Will continue to support you to settle in

Live Q&A

Online Q&A with Chief Executive and executives / opportunity to ask any questions

Weekly

Day and time changes

All staff

Looking at continuing a version of this for former North West Boroughs staff to support you to settle in

Core brief

High-level cascade briefing aligned to strategic priorities

Monthly

First Tuesday of the month

All staff

Mersey Care equivalent is currently paused

Lock screen

Key messages on computer lock screen – changed frequently

Weekly/fortnightly

All staff

This will continue to be used

Wellbeing Wednesday

Wellbeing messages

Weekly

Wednesday afternoon

All staff

This will pause while staff communications is reviewed

Team Care Kit tip of the week

Simple, practical tips to help managers support their teams

Weekly

Monday lunchtime

Managers band 7 and above

This will pause while staff communications is reviewed

Targeted emails

Specific one-off messages for particular staff groups

Ad-hoc

Various

Divisional briefings as necessary.

Other targeted communications will pause. Work is ongoing with IT to enable this to continue.

Ad-hoc all staff emails

Urgent information that cannot wait until the next update

Ad-hoc

All staff

Memos for urgent messages that cannot wait until the next update