Publish date: 13 January 2022

For Staff members whose Clinical accounts were set up with their NWBH email address

If you have not already changed your details in Clinical you need to follow the below instructions to do this:

How to change your details in Clinical

  1. Sign in using your NWBH email address
  2. Click on Profile
  3. If your username is your NWBH email address change this to your Mersey Care email

(If it is your Staff Assignment number leave it as it is)

  1. Leave the current password box blank
  2. Change your e-mail address to your Mersey care email address
  3. If you wish to set a new password you can do this here.
  4. Scroll to the bottom and click save

That’s it all done, now you need to remember to use your Mersey Care email to sign in.