Publish date: 13 January 2025

The Information Commissioner’s Office Ripple Effect campaign aims to raise awareness of the significant impact that data breaches can have on individuals and communities. Data protection is about safeguarding individuals, not just managing systems. It may have been an admin error, but nationally some patients and service users have had to leave home as a result.

As Mersey Care staff, you must handle personal information with care and empathy, recognising a data breach's profound impact on someone’s life. Promptly report breaches, communicate openly, support those affected, and use available resources to prevent future breaches. Foster a culture of accountability and compassion.