Wellbeing conversations

Wellbeing conversations between a line manager and members of their team are shown to have a significant improvement to the wellbeing of staff. Across the North West, currently 66% of staff stated that they have had a Wellbeing conversation and they unanimously agreed that this was valuable to them.                                                  

What is a wellbeing conversation?

“From September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.”

NHS People Plan 2020-2021

Vision for the wellbeing conversations
  • Health and wellbeing conversations are intended to be regular, supportive, coaching-style one to one conversations that focus on the wellbeing of our NHS people.
  • By encouraging organisations to embed wellbeing conversations across their system, we aim to create cultures where people feel heard and valued, and in which diversity is respected. This should, in turn, encourage us all to pass care and compassion on to each other, to patients and to our families.
  • Wellbeing conversations should consider the whole wellbeing of an individual (e.g. physical, mental, emotional, social, financial, lifestyle, safety) and identify areas where the individual may need support, signpost them to that support, and regularly monitor their wellbeing over time.

You can access more information on Wellbeing conversations here

Wellbeing conversations Train the Trainer courses

Wellbeing conversations training is still available for line managers, please click here to access dates up until end of 2022.

Train the trainer training is open to HR, OD and health and wellbeing professionals to deliver the national health and wellbeing conversation training locally, embed it within their organisations and be part of a national community of practice to share learning and seek feedback.

Eligibility - to access this offer, trainers will need:

  • To be an HR, OD or Health and Wellbeing professional working in the NHS
  • To have experience of facilitating group learning
  • To have attended the national Wellbeing conversations training workshop

How to apply - organisations should identify relevant colleagues and submit one application per organisation, via the online portal.

For more information on how to apply, please visit:

Wellbeing conversations Train the Trainer course