Your communication and engagement channels
We aim to offer effective, coordinated and consistent communications and engagement to help you feel:
- Informed (but not overwhelmed) about what’s happening at the Trust
- Enabled to do your job well
- Connected to Mersey Care, your team and each other
- Reassured and supported
- Engaged and listened to
- Valued, recognised and thanked
Frequency: 24/7
Format: Intranet
Audience: All staff
Content: Information and tools to help you do your job well
Visit the YourSpace section here.
Frequency: Weekly (Monday)
Format: Email
Audience: All staff
Content: What you need to know and do for the week ahead
Visit the staff newsletters page here.
Frequency: Weekly (Friday)
Format: Email
Audience: All staff
Content: People stories, team news, recognition and wellbeing information
Visit the staff newsletters page here.
Frequency: Monthly (first week of the month)
Format: Face-to-face cascade through team meetings
Audience: All staff
Content: High-level, strategic messages
Visit the YourBrief page here.
Frequency: Limited / ad-hoc
Format: Email
Audience: Targeted groups, depending on message
Content: Urgent, business-critical, high-profile information and calls to action
Visit the Need to know section here.
Frequency: 24/7
Format: Facebook
Audience: All staff
Content: News, events, people stories, and wellbeing information
Visit the Staff Facebook page here.
Frequency: Quarterly (January / April / July / October)
Format: Online
Audience: All staff
Content: Opportunity to feedback about team culture
Visit the People Pulse page here.
Frequency: Ongoing
Format: Virtual or face-to-face
Audience: Staff identifying with specific characteristics
Content: Support and interaction for staff identifying with specific characteristics
Visit the Staff Networks page here.
Frequency: Quarterly
Format: Virtual or face-to-face
Audience: Leaders band 8a and above
Content: High-level, strategic updates, leadership development and two-way discussion
Frequency: Ongoing
Format: Virtual
Audience: All teams
Content: Team building tool linked to quality agenda to develop shared team objectives and culture
Visit the Team Canvas page here.
Frequency: Annually (October-November)
Format: Online
Audience: All staff
Content: Opportunity to feedback about your work experiences
Visit the Staff Survey page here.
Frequency: As required
Format: Face-to-face / virtual Teams meeting
Audience: All staff
Content: Opportunity to feedback, discuss and influence future plans
Visit the Your Voice Your Change page here.