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Empactis is a new employee health management system that we are implementing to support staff and managers to report unplanned absences, health issues and to manage HR cases.   

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Empactis provides a complete solution to manage unplanned absences; to manage occupational health needs; and to seamlessly integrate absence and health cases and HR cases including disciplinary, performance and grievances. 

The implementation of this new system is being led from the Board as a major project, and from April 2022, we will commence rolling out the three main modules of Empactis. Please click on the images below for more information on each module.

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 ​​​​Contacts

If you have any questions, please check out our Common Questions section in the first instance.  For any new queries, please email Empactis@merseycare.nhs.uk  and we will aim to respond to you within three working days.

I am having trouble logging on to Empactis, what should I do?

If you are experiencing difficulties logging into Empactis, please ensure the following steps have been explored;

  1. You are accessing Empactis through Microsoft Edge or Chrome and not Explorer;  as Explorer is often set as a default browser  
  2. You have checked your details are correct in ESR
  3. You have typed your correct Mersey Care email address into the Forgotten Password link – (Only Mersey Care Passwords will work)
  4. You have clicked on the ‘forgotten password’ link and checked your emails (including a junk email box) for the email from Empactis
  5. You have set a password that passes the required security standards

If you are still experiencing difficulties having followed the above steps, please send an email to Empactis@merseycare.nhs.uk - confirming that the above have been checked, and including a screen shot of the login problems (where possible). Screen shots can be taken via the ‘PrtScr’ function on the keyboard; depending on your device this may require additional functions, such as ‘Ctrl’ ‘Fn’ or ‘Alt’.