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  • We want to make sure this is representative of the communities we serve, particularly those who are underrepresented within our existing workforce so we can…

  • Complaints should not be viewed as negative but rather an opportunity to learn, reflect and improve things from the perception of those who access services and their friends and families. A positive…

  • Wellbeing conversations Wellbeing conversations between a line manager and members of their team are shown to have a significant improvement to the wellbeing of staff. Across the North West,…

  • The Mental Capacity Team is responsible for supporting the application of the Mental Capacity Act across the Trust and promoting good practice across all divisions. Alongside providing specialist…

  • What we’ve done We’ve commissioned AccessAble, an external organisation, to visit our sites and compile reports about a range of accessibility issues. They look at the route into a…

  • (Rio, Iaptus, EPMA, Walk-In Centres)

  • We recognise that being ‘non-racist’ allows racism to continue and therefore we must be actively anti-racist, by identifying and opposing racism in our everyday actions and behaviours. As an…

  • The Health Care Professions Council (HCPC) is the body that regulates practitioner Psychologists. This means that the HCPC: Set standards for practitioner psychologists’ education,…

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