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  • PALS and Complaints Team

    Complaints should not be viewed as negative but rather an opportunity to learn, reflect and improve things from the perception of those who access services and their friends and families. A positive…

  • Staff consultation and engagement

  • Absence manager

  • Wellbeing conversations

    Wellbeing conversations Wellbeing conversations between a line manager and members of their team are shown to have a significant improvement to the wellbeing of staff. Across the North West,…

  • Mental Capacity Act

    The Mental Capacity Team is responsible for supporting the application of the Mental Capacity Act across the Trust and promoting good practice across all divisions. Alongside providing specialist…

  • AccessAble

    What we’ve done We’ve commissioned AccessAble, an external organisation, to visit our sites and compile reports about a range of accessibility issues. They look at the route into a…

  • Clinical System Harmonisation

    (Rio, Iaptus, EPMA, Walk-In Centres)

  • Our Anti-Racism campaign

    We recognise that being ‘non-racist’ allows racism to continue and therefore we must be actively anti-racist, by identifying and opposing racism in our everyday actions and behaviours. As an…

  • HCPC Registration

    The Health Care Professions Council (HCPC) is the body that regulates practitioner Psychologists. This means that the HCPC: Set standards for practitioner psychologists’ education,…

  • 3 December 2023

    Three Warm Hubs at The Life Rooms sites The Life Rooms Warm Hubs in Walton, Southport, and Bootle have extended their opening times from 9.15am to 4.45pm to offer more hours of warmth and support…

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